Frequently Asked
Questions
About Evolve Stakeholder Relations (EvolveSR)
What is EvolveSR?
Evolve Stakeholder Relations (EvolveSR) is a global provider of professional, scalable, and secure audio and video communication services. We specialize exclusively in critical stakeholder events such as investor calls, town halls, and high-profile client communications. Our end-to-end services span pre-event consultation, event execution, and post-event analysis. We are headquartered in Toronto and serve clients across North America, Europe, and Asia.
What makes EvolveSR different from other providers?
We are a pure-play service provider focused solely on critical stakeholder events. Our niche expertise, hands-on support, and commitment to full-service event management, including transcription, accessibility, and AV support, set us apart.
What types of events does EvolveSR support?
EvolveSR supports a wide range of stakeholder communications, including:
• Investor relations events (e.g. earnings calls, AGMs)
• Employee town halls
• Client and channel engagement sessions
• Public affairs events
• Multi-format hybrid events
Audio Conferencing
What audio conferencing options are available?
EvolveSR offers several flexible formats:
• Operator-Assisted: Professionally managed calls for critical meetings with 4 distinct options for attendee entry experience:
ㅤ1. PIN Connect: Secure, custom PIN-based entry with added privacy
ㅤ2. Event Meet: Convenient automated dial-out to individual attendees
ㅤ3. Direct Event: Single PIN entry for all attendees.
ㅤ4. Standard: Operator Greeted for attendee placement in call.
• Reservationless: Instant dial-in access, available 24/7
What are the features of Operator-Assisted calls?
Operator-Assisted calls include:
• Dedicated Live Operator
• 30 minute Pre-Call
• Managed Q&A
• Event Dashboard
• Participant List
• Mp3 Recording
This format ensures a high level of professionalism and control, especially for earnings calls or high-stakes meetings.
Can you support international audio conferencing?
Yes. We offer dial-in capabilities in 44 countries across 24 time zones, ensuring your audience can join from anywhere.
Do you provide engagement insights from audio events?
Yes. Post-event data includes detailed participant insights to help you measure engagement and improve communication strategies.
Webcasting
What features are available on EvolveSR’s webcasting platform?
The platform includes:
• High-quality live and on-demand audio & video streaming
• Custom-branded consoles with slides or screen sharing
• Admin console for presenters and staff
• Downloadable Resources and Chaptering
• Real-time Q&A, polling, and post-event surveys
• Closed-captioning support and Optional Multilingual Support
• Engagement metrics and detailed reporting
Can audio conferencing be integrated with a webcast?
Yes. Audio conferencing and webcasting can be integrated into one cohesive experience. This setup is ideal for earnings calls & AGMS.
Specialized Event Solutions
What makes EvolveSR’s Investor Relations event bundles unique?
These are turnkey, fully managed shareholder communications tailored to your quarterly financial updates. Services include:
• Single dedicated team for both webcast & conference call
• Custom introductions and branded consoles
• Managed Q&A (phone and web)
• 24/7 reporting, recording, and archiving
How do Employee Town Halls work?
We deliver live or hybrid video broadcasts aligned to your internal culture. The experience includes:
• Agenda consultation and branding support
• In-room AV production or remote support
• Engagement tools like live polling and exit surveys
• Optional pre-recorded and hybrid elements
What solutions are available for client and partner engagement?
EvolveSR helps clients host impactful virtual sessions with:
• Event cadence planning and consultation
• Interactive Q&A
• Multilingual options and accessibility tools
• Archive-ready content for ongoing viewership
Additional Services
Do you offer transcription services?
Yes. We Offer:
• Verbatim, summarized, or time-stamped formats
• Turn-Around Time delivery options optimized for IR or corporate calls
• Confidential and secure processing
Do you provide on-site AV production?
Yes. Our on-site services include:
• Full room setup with lighting, cameras, and staging
• On-site technical crew for hybrid events
• Pre-recording and broadcast-quality production
Platform & Technical Support
Is your platform secure and reliable?
We use enterprise-grade infrastructure with:
• End-to-end encryption
• Global scalability and uptime
• Redundant systems for risk mitigation
• High-quality AV delivery across all formats
Is live technical support available during events?
Yes. You’ll have access to:
• Live operators and event producers
• Pre-event dry runs and rehearsal support
• Real-time troubleshooting and speaker training
How do I book or manage an event?
You can book events via our secure online portal. Our platform allows for:
• Fast confirmations and rescheduling
• Custom event configurations
• Attendee registration and automated reminder emails
Contact & Support
How do I get in touch with EvolveSR?
To request a consultation or support, you can visit the EvolveSR Contact page or send us an email to contact@evolve-sr.com